TERMS & CONDITIONS
Introduction
Welcome to *Reanna Exotics* (*www.reannaexotics.com*). By accessing and using this website, you agree to abide by the terms and conditions outlined below. These terms apply to all visitors, customers, and users of our website.
Eligibility & User Responsibilities
- To place an order, you must be at least *18 years old* or have parental consent.
- You agree to provide accurate and complete information when creating an account or placing an order.
- You are responsible for maintaining the confidentiality of your account credentials and ensuring their proper use.
Product Information & Availability
- We strive to provide accurate product descriptions and images, but minor variations may occur due to screen differences or manufacturer updates.
- Availability of products is subject to change. If an item is unavailable after an order is placed, we will notify you and provide an option for a refund or replacement.
- Reanna Exotics reserves the right to discontinue or modify any product without prior notice.
Pricing & Payment
- Prices listed on our website are in *Indian Rupees (INR)* and include applicable taxes unless stated otherwise.
- We accept secure online payments through debit/credit cards, UPI, net banking, and other approved payment methods.
- In case of incorrect pricing due to technical errors, we reserve the right to cancel the order and issue a refund.
Order Processing & Cancellations
- Orders are processed within *2-3 business days* after payment confirmation.
- Once an order is placed, cancellations are only allowed within *24 hours* of purchase. Orders that have already been shipped cannot be canceled.
Limitation of Liability
- Reanna Exotics is not liable for damages caused by improper use of pet accessories, including but not limited to cages, bowls, or any other pet-related products.
- We are not responsible for any indirect, incidental, or consequential damages resulting from the use of our website or products.
Intellectual Property Rights
- All content on this website, including text, images, logos, and product designs, is the intellectual property of *Reanna Exotics*.
- Unauthorized use, reproduction, or distribution of any material from this website is strictly prohibited.
Third-Party Links
- Our website may contain links to third-party websites. Reanna Exotics is not responsible for the content or policies of external sites. Visiting such links is at your own risk.
Governing Law & Dispute Resolution
- These terms are governed by the laws of *India*.
- In case of disputes, both parties agree to attempt resolution through mutual discussion. If unresolved, the matter shall be subject to the jurisdiction of *Bangalore, Karnataka*.
Changes to Terms
- Reanna Exotics reserves the right to modify these Terms & Conditions at any time. Continued use of the website after changes implies acceptance of the updated terms.